Ambulance Services
   For any emergency, people may call 911. There is one private ambulance service at Pine Bluff.
   Emergency Ambulance Services Inc. (EASI), formerly known as Lusby’s Emergency Ambulance Service, can be reached at at 536-0734 for business or 247-1804 for emergencies and business.
This company handles most emergencies in the Pine Bluff area as well as transfers in and out of the city. It also cooperates with Jefferson County in emergency rescue services.
   The Pine Bluff Fire Department also acts as first responders in many medical emergency situations. Their business number is 543-5150.

Electrical Service
   Electricity for much of the Pine Bluff area is provided by Entergy Arkansas. For new service or billing inquiries, customers may call (800) 368-3749. In case of emergencies or power outages, the number is (800) 968-8243.
   C&L Electric Cooperative Corp. of Star City serves customers in parts of Bradley, Cleveland, Dallas, Desha, Drew, Grant, Jefferson and Lincoln counties. For service inquiries or to report outages, call (870) 628-4221.
   First Electric Cooperative Corp. serves customers in parts of Arkansas and Jefferson counties. For details, call the Stuttgart office at (870) 673-2695 or 1-800-489-3594.

Fire Protection
   The Pine Bluff Fire Department has 91 firefighters operating from seven stations. The department has pumpers at all stations plus reserves, two ladder companies and a hazardous material unit.
   Firefighters are also trained as first responders and emergency medical technicians and are dispatched to medical calls as well.
   Fire protection is provided to the rest of Jefferson County by various volunteer departments. Emergency personnel can be reached by dialing 911. White Hall Fire Department’s non-emergency number is 247-0099 and the Pine Bluff non-emergency number is 543-5150.

Natural Gas
   Natural gas is distributed by Centerpoint Energy. The company can be reached at (800) 992-7552 for new accounts and billing questions. In case of an emergency, call (888) 844-7440.
   To have utility lines located for construction or repair purposes, call Arkansas One Call at (800) 482-8998.

Police Protection
   The Pine Bluff Police Department has 137 full-time uniformed officers, providing services throughout the city.
   The department has precinct offices located in The Pines mall, the Wal-Mart SuperCenter and at 3412 W. Seventh Ave.
   The Pine Bluff Chief of Police is Daniel Moses and the police department’s administrative offices are located in the Pine Bluff Civic Center complex, 200 E. Eighth Ave. For more information call the department at 543-5105. For emergencies dial 911.
   Locations outside Pine Bluff are primarily served by the Jefferson County Sheriff’s Department. The city and county operate a cooperative radio network and dispatch system. The Sheriff’s Office is in the Jefferson County Courthouse. For information call 541-5351. Emergency personnel can be reached by dialing 911.

Sanitation Services
   Garbage collection is provided for Pine Bluff and Jefferson County residents by Waste Management Inc. of Pine Bluff, a private company contracted by both the city and the county. Garbage pickup is provided once a week. Daily service is provided in commercial and industrial areas. The telephone number is 247-3747.

Sewer Service
   Sewer service is provided by Pine Bluff Wastewater Utility, which is located at 1520 S. Ohio St. The utility’s telephone number is 535-6603.

Telephone Service
   Local telephone service is provided to the Pine Bluff area by SBC Arkansas. The company provides telephone lines for new customers and repair services for the lines only. Problems with telephone equipment should be referred to the company from which the equipment was purchased and not to SBC.
   For line repair only, residential customers may call (800) 246-8464 and commercial customers may call (800) 286-8313.
   Information on new or residential services or changes in present service may be obtained by calling (800) 464-7928. Commercial customers should call (800) 499-4928. Residential billing inquiries should be directed to (800) 585-7928. Commercial billing inquiries should be directed to (800) 559-7928.
   Directory assistance in Pine Bluff is available by calling 1-411, but there is an additional charge for this call.
   There are many cellular telephone services available to the Pine Bluff area, along with several local merchants to help with your wireless needs. These services and their toll-free telephone numbers include Alltel (800) 255-8351; Cingular Wireless (866) 246-4852; Cricket Wireless (800) 274-2538; and Sprint (800) 480-4727.

Water Service
   Water service is provided to Pine Bluff by United Water Arkansas, which uses 12 wells with an averaged depth of 855 feet. The drinking water meets all standards set by the state Department of Health and the federal Environmental Protection Agency. The company may be reached at 534-2721 or 534-4660.
   Services is provided to Jefferson, Samples and Dexter communities by the Jefferson, Samples, Dexter Water Users Association Inc. Residents receiving this service live between the Plainview Gate at White Hall and NCTR Road at Jefferson. The company may be reached at (501) 397-2709.
   Service is provided to White Hall by the White Hall Water Service. Customers live between Timber Lane and Gamble Road and to the Arsenal. The water supply is drawn from the Sparta Sand Aquifer 850 below ground by two wells. The company may be reached at 247-1313.
   Service is provided to the Watson Chapel communities by the Watson Chapel Water Association. This is a rural water system drawn from the Sparta Sand Aquifer. Residents between the Grant County Line and Arkansas 54 and U.S. 79 South are serviced. The company may be reached at 879-1392.
   Service is provided to Redfield through the Redfield Water Works at (501) 397-6105.
   Other water suppliers include the U.S. 63 (formerly Highway 15) Water Users Association at (870) 357-2283 and Ladd Water Users at 534-0684.

Public Library
   The Pine Bluff/Jefferson County Public Library System has five branches open to the public.
   The system has 190,000 books, videos, books on cassette, microfilm documents and state documents. Free Internet access is available at all locations. The library offers 22.5 million titles through a computer data bank that is in contact with libraries throughout the United States and Europe. Word processing, educational programs and public computers are available at all locations.
   The central library, 200 E. Eighth Ave., in the Civic Center, is the largest section of the library system and offers a special Arkansas collection, movies on VHS tapes, DVDs, audio books, a genealogy department and special business reference services. The phone number there is 534-2159.
   Four branch libraries are located throughout the county. They are: Watson Chapel, 4120 Camden Road (U.S. 79 South), phone number, 879-3406; White Hall, 300 Anderson Ave., adjacent to White Hall City Hall, phone number, 247-5064; Redfield, 310 Brodie St., phone number, (501) 397-5070; and Altheimer Library, 222 S. Edline at 766-8499.
   The library system also offers special children and young adult programs. More information may be obtained by calling any branch of the library.